Frequently Asked Questions
Copyright © 1860 - 2010 Highland Farm. All rights reserved
            A short series on local Food Systems and CSA

    What do I do if I’m gone on vacation?
    You have several options while you are away:
    Have a friend or family member come and get your food.  You do not need to tell the
    farm about this arrangement.  Simply have them come at the regular vegetable
    distribution time Saturday, 9am-2pm and have them sign-in for you.
    You can donate your food to someone in need.  Just call or email the farm and let us
    know which week you’d like to do this.
    If you plan to be back by the Sunday after the Saturday pick-up, you can call ahead
    (717 633-5792) and let us know.  We will bag your food with your name on it and
    leave it in the reach-in cooler at the pickup point in the CSA Barn.  The fee for late-
    pick-up is $5. This is a self-serve process.  Leave $5 (cash or check) in the payment
    jar near the reach-in.

    What if I miss the 9am -2pm time for Saturday’s vegetable Distribution?
    You still have a chance to get your vegetables, fruit etc.  Call the farm (ideally by
    7pm on Saturday) We will bag your food with your name on it and leave it in the
    reach-in cooler in the pick-up.  The fee for late-pick-up is $5..  This is a self–serve
    process.  Leave $5. in the payment jar near the reach-in.

    How do I split my share with my partner?
    We suggest that you communicate with them about alternating who splits the share.  
    When you come to the farm, you can pick up the vegetable for a whole share.  We
    provide a table with extra bags, knife, cutting board etc. to help you split your
    share.  Place your partners’ food in their bag, and mark their name on the outside of
    the bag.  Place you partner’s bag in our reach-in cooler.  The first few weeks the
    amount of vegetable is small. You may want to consider alternating weeks for pick-up.

    Dogs at the Farm
    You may bring your dog to the farm at pick-up time.  Please have them on a leash
    at all times and bring a bag to pick up their waste.  Please be sensitive to other
    members with your dog and keep it at a distance unless asked.

    Children
    We love to see children enjoy themselves as they explore the farm.  Please consider the
    following guidelines, when bringing your children. For children under 14 yrs. We ask
    that one parent or guardian supervises their children 100% of the time for safety
    reasons.  

    What do I do with extra produce or kinds I don’t prefer?
    We offer a Surplus/Exchange table in the CSA Barn for members to leave extra or
    unwanted produce for other members to choose. This operates on a first come first
    served basis.

    I am not receiving the electronic newsletters, what do I do?
    Highland Farm communicates electronically with members via monthly newsletters.
    Each newsletter offers updates, recipes, thanks and upcoming events plus much
    more.  Members are automatically signed up to receive these newsletters.  If you are
    not receiving them, please first check your spam filters. If you are still not receiving
    them please contact us.